FAQ
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1. What is Practice Monitor?
2. How can Practice Monitor help me in my practice? 3. How can I try Practice Monitor? 4. What are the benefits of Practice Monitor? 5. Do I need a special hardware or software to use Practice Monitor? 6. Do my staff or I need to do anything to track the patient calls? 7. Can I cancel my subscription at any time? 8. Can I change my subscription at any time? 9. What kind of reports do I get about the calls made to my office? 10. Can I use different phone numbers for different marketing campaigns? 1. Q: What is Practice Monitor? A: Practice Monitor is a service for dental practices that allows them to track calls made to their office. Tracking calls help dental practices to measure the effectiveness of their marketing campaign and get the biggest bang for each buck they spend on marketing their services. As part of the service, comes a special phone numbers that you can use in your printed advertisements or on the web. When patients call these numbers, their call is recorded with their permission. You can monitor these calls through a secure website and add more details to each call. This way you can measure how many new patients or how much more production each marketing campaign have brought to you. A: You don’t know how much return you have made on your marketing expenditure until you have a way to measure its results in terms of new patients or additional revenues. Practice Monitor is the platform that makes this kind of measurements possible. And it is effortless. Patient calls in response to you offline and online advertisements are automatically tracked and recorded providing a way for you to exactly know, for example, how many people have called you in response to a promotion in a local magazine, what kinds of dental procedures these patients have requested, and how much additional revenues you have made through this promotion. 3. Q: How can I try Practice Monitor? A: Trying Practice Monitor is easy and risk free. Sign up for a subscription that can be cancelled at any time during the trial period. We set up and configure the system for you. 4. Q: What are the benefits of Practice Monitor? A: Some of the Practice Monitor benefits include:
5. Q: Do I need a special hardware or software to use Practice Monitor? A: No! You don’t need any special hardware or software to subscribe to Practice Monitor. 6. Q: Do my staff or I need to do anything to track the patient calls? A: No! Calls to your office through the numbers we provide for you are automatically tracked and monitored. You just have to do your ordinary job: set up appointments with the callers when they call your office and do the required treatment for them. You also can add details like performed dental procedure or earned revenues to each call after the patient visit is done. 7. Q: Can I cancel my subscription at any time? A: You can cancel your subscription at any time during the trial period with no penalties. 8. Q: Can I change my subscription at any time? A: Yes! You can add additional lines at any time. 9. Q: What kind of reports do I get about the calls made to my office? A: When you login to the tracking website, you can see the details of each call, total number of calls per week and month, the channel that call has come from, caller number and any other detail you add to the calls. 10. Q: Can I use different phone numbers for different marketing campaigns? A: Yes! Your standard Practice Monitor package comes with a phone number. You can add as many additional numbers as you like for a small fee per month. |
